Where are we losing deals?
CRM and email show the funnel and the bottleneck, calls show which enquiries are real requests, and the data check removes duplicates. The answer is a funnel screen and a weekly list of stalled deals.
Funnel / example set
Calls / example
Sales / example
Margin / example
Cash / example
Tenders / example
Field / example
Data / example
Answer for management / example
Start / step by step
01 question
Data analytics / AXM
We’ll connect any source — CRM, email, accounting, bank, spreadsheets, website, sensors — bring them into one data store and answer management’s questions: where deals and money get lost, what earns the margin, who owes what. Every figure has a source.
What you can hand over to us
An example from practice: sales to retailers, shipments, reconciliations and tenders on one dashboard screen; the CRM and email of an estimating project were analysed the same way.
Walk through the capabilities01CRM, email and deals
We’ll export the deal history and correspondence and rebuild the path of every request: stages, timing, reasons for loss. You’ll see where deals wait, where they get lost and what each stage costs.
What we take on
Example: in an estimating project’s CRM, the main queue turned out to be at the estimating stage, and most deals were lost after the quote had been sent.
Actual funnel · deals by stage
We start with read-only access. A CRM that is new to us is connected on a trial export first.
02Calls and voicemail
We’ll transcribe call recordings and voicemail, sort calls by type and put a summary in the deal record. You’ll see how many calls are real requests and how many are suppliers and spam.
What we take on
Example: in an estimating project, a noticeable share of “call leads” turned out to be supplier offers and spam, so call conversion could not be compared with email directly.
Call transcribed · summary in the deal record
We work with the recordings your phone system already keeps. We don’t set up PBX, numbers or outbound calling; transcription happens after the call, not in real time.
03Sales, customers and shipments
We’ll bring orders, acceptance and shipments into one picture: sales by customer, channel and period, the accepted share, unit price, delivery cost. No manual pivot tables.
What we take on
Example: orders and acceptance from national retail chains, shipments and transport are in the dashboard’s analytics section.
Sales by customer · by month
We calculate from data already in EDI, accounting and the shipment log; payments and accounting-system documents are connected as a separate step.
04Margin and cost
We’ll match sales with purchases for every item and calculate what you really earn, VAT included. For manufacturing — cost at your rates next to your specialist’s estimate.
What we take on
Example: margin was calculated from sale and purchase rows, and a second check found a VAT error — the calculation and the report were fixed before any conclusions.
Sale − purchase = margin · by row
A person sets the price and chooses the supplier. We don’t promise accuracy in percent — we show the differences on your data.
05Reconciliations and cash
We’ll bring together shipments, documents and payments: bank statements for each legal entity, reconciliations with customers, the carrier and the warehouse, debts by age. A discrepancy shows up as a row, not as a month-end total.
What we take on
Example: bank statements land in a shared table on their own, and reconciliations with the warehouse and customers are calculated from the shipment log.
Statement posted · transactions by legal entity
We don’t do bookkeeping or replace your accounting system: we show discrepancies, and the person in charge fixes them. Bank data is read-only.
06Tenders and procurement
We’ll gather any tenders and procurement into one database — selling on platforms and buying from suppliers: schedule, items, prices, results. Your base price and markup sit alongside, so you can see where bidding pays and where it doesn’t.
What we take on
Example: retail tenders are gathered in the dashboard — schedule, items, results and base prices sit next to shipments and documents.
Tender window · items in the plan
We don’t write bots that place bids on their own. A person decides whether to bid and at what price; nobody can guarantee a win.
07Fields and farm
We’ll show your plots on a map: cadastral boundaries, area, vegetation condition from the season’s images. Alongside — the work and irrigation plan, to compare what was planned with what the field shows.
What we take on
Example: the farm dashboard shows plots, satellite layers and the irrigation plan, and a plot check by cadastral number is open on the website.
Plots on the map · boundaries and area
The images are open satellite data, with clouds and delays: a person on site confirms any conclusion about the field. We don’t give agronomic advice or yield forecasts.
08Data quality
Before building a report, we check the data itself: duplicates, gaps, different spellings of one customer, amounts with and without VAT. Every number keeps its source and date; anything disputed goes to a person.
What we take on
Example: retailer contacts are collected from email signatures and doubtful ones wait for a person’s decision; company records are enriched from open data every morning.
Two records of one company · merged into one
Open registers can be incomplete — disputed data is never fixed silently; it goes to the person in charge.
09Reports and dashboards
Findings live where people work, not in a slide deck: a management screen in the dashboard, an evening summary in your messenger, an alert when a metric crosses a limit. Every metric has a source and a date.
What we take on
Example: a wholesale business, an estimating project and a farm share one dashboard with analytics sections, and evening summaries arrive in work chats.
Management screen · by period and customer
The dashboard is web-based and opens in a phone browser. We build dashboards on your data, not to a spec without access to it.
10Management questions
Analytics starts with a question. Pick one, and the data that has to be connected to answer it lights up.
CRM and email show the funnel and the bottleneck, calls show which enquiries are real requests, and the data check removes duplicates. The answer is a funnel screen and a weekly list of stalled deals.
Sales by item and customer, purchases and VAT, tender prices next to the base price. The answer is the margin for every item and customer, with a source for every number.
Shipments and documents, bank statements and customer reconciliations. The answer is debts by age and the rows where a shipment doesn’t match a payment.
Plots and the season’s satellite images, the work and irrigation plan. The answer is a map of plots where the plan and the images disagree.
Question / answer
Funnel
The routes are examples. We’ll go through your questions and data at the first meeting.
11Getting started
Where is time being lost? What is happening to the margin? Which orders are stuck? Pick one important question — we’ll agree on the data, the timeline and a verifiable result.
Useful to have: an export or read-only access to the CRM, email or accounting, and a person who knows the process.
Discuss your projectWhen it is time to automateWe agree access, confidentiality and the scope of work in advance.